Refund Policy

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  1. All Clients of i-Live.eu can take advantage of our 14 days money-back guarantee if our services do not satisfy their needs, and the: -Service is canceled within 14 (fourteen) calendar days from the date of its order; -Service cancellation is immediate; -The support ticket is opened after cancellation is submitted; -The invoice was paid by PayPal or Credit Card.

  2. Conditions under which 14days money-back guarantee does not apply: -The Service was terminated due to a violation of the Terms of service.

  3. The 14 days money-back guarantee only applies to web hosting.

  4. The 14 days money-back guarantee does not apply for domains, certificates, additional IP addresses, licenses, add funds transactions, and other one-time payments.

  5. All refunds are processed within five business days.


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